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ISO 20121

ISO 20121: sustainability management for events

A management system for sustainable events. From planning to legacy. Covers suppliers, transport, lodging, catering, waste and governance.

How to certify an event under ISO 20121

To certify an event or an organizer under ISO 20121, you implement a sustainability management system that meets the standard's requirements, run at least one event with records and pass an audit by an accredited certification body. Mangue Tech structures the system and prepares the documentation; the certificate is issued by the third-party body.

  1. Scope.

    Define what will be certified: the whole organization, a line of events or a single event, with the venues and activities included.

  2. Gap assessment.

    Compare current management with the ISO 20121 requirements (context, leadership, planning, support, operation, evaluation and improvement) and list what is missing.

  3. Policy and sustainability issues.

    Publish the sustainable development policy and identify the relevant environmental, social and economic issues and the stakeholders.

  4. Planning and suppliers.

    Set objectives, indicators and owners, and take the criteria down the chain: venue, transport, catering, accommodation and set-up.

  5. Operation with records.

    Run the event as planned and keep the evidence: energy, waste, travel, purchases and stakeholder communication. The event's GHG Inventory belongs here.

  6. Internal audit and management review.

    Evaluate performance, handle nonconformities and record lessons learned and legacy.

  7. Certification audit.

    The accredited body audits the system, usually in two stages (documentation and implementation), issues the certificate and keeps it with periodic audits.

Who runs it

Mangue Tech runs the maturity assessment, structures the management system with owners and indicators, engages suppliers, calculates the event's GHG Inventory and organizes the documentation for the audit. The certificate is issued by an accredited certification body such as SGS or Bureau Veritas.

Companies that trust Mangue Tech

Banco do Brasil
Caixa
Rock in Rio
Hotmart
Petlove
Multilaser
Eztec
Comerc
A.C. Camargo
Grupo Marista

Consulting + Platform

Operational data becomes auditable ESG indicators.

Specialist consulting that understands ISO 20121. A platform that automates the calculation, versions the data and exports it in the format the regulator requires.

Consultoria

ESG data and compliance management, with a specialist who knows your sector.

Plataforma

Our own software, automating calculations, indicators and exports.

Auditable reports

GHG inventory, decarbonization plan and reports ready for the auditor.

Mangue Tech platform · organization home
90%

Less time

Automated collection vs. manual spreadsheet.

20+

Global frameworks

IFRS, CSRD, CBAM, GRI, SASB, GHG, CDP…

60k+

Emission factors

IPCC, DEFRA, MCTI, EPA, Ecoinvent.

How Mangue works

4 steps. From diagnosis to an auditable report.

01

Diagnosis

Find out which ESG risks affect your business and what the regulator will require.

02

Estrutura

Organized data, defined processes and everything ready for any verification.

03

Operation

Emission calculations, decarbonization targets and continuous monitoring.

04

Auditable reports

Active compliance with IFRS, CSRD, CBAM, GRI, SASB and GHG Protocol.

Mangue deliverables for ISO 20121

Every delivery is a complete package: consultant + platform + auditable report. Click to see how we apply it.

The framework

What it is, and why it matters.

ISO 20121 is the international standard for a sustainability management system applied to events. It was originally developed for the London 2012 Olympic Games and is now the global reference for large corporate, sporting, cultural and government events.

Unlike a carbon certification, 20121 covers the management system: planning, sustainability policy, stakeholder identification, supplier control, event operation and post-event review. It is about the process, not just the number.

It applies to any kind of event: corporate conferences, industry trade shows, festivals, awards, conventions, sporting events. The scope covers the whole chain: organization, transport, lodging, catering, materials, waste and communication.

The standard follows the PDCA cycle (plan, do, check, act), the same as ISO 9001 and ISO 14001. The organization defines its context and stakeholders, sets a sustainability policy and objectives, controls operations, measures performance and adjusts course for the next event. The view balances environmental, social and economic dimensions.

Stakeholders and legacy are two core concepts. Stakeholders are everyone who affects or is affected by the event: attendees, the local community, suppliers, sponsors, public authorities and workers. Legacy is what remains after the event ends: infrastructure, training for local suppliers, changed practices and data for the next edition.

Three groups use ISO 20121: event organizers and promoters, venues (convention centers, arenas, exhibition halls) and supply chain providers such as stand builders, caterers, agencies and logistics companies. Each can implement the management system within its own scope.

ISO 20121 does not set an emissions limit, but managing environmental impacts calls for indicators. The event's GHG Inventory, covering Scope 1, 2 and 3 (energy, generators, attendee travel, lodging, catering and waste), is the most direct way to measure climate performance within the system. Mangue Tech runs this calculation through its event inventory service.

At scale

When the standard updates, the calculation engine is already up to date.

20+

supported frameworks

GHG Protocol, CSRD, IFRS S2, CDP, GRI, SASB, CBAM, SBCE. One single database.

60k+

emission factors

IPCC, DEFRA, MCTI, EPA, Ecoinvent. All versioned, with source, year and gas.

4

scopes covered

Scopes 1, 2, 3 and biogenic. Operational and financial. Everything goes in.

Applicability

Who it applies to.

  • Organizers of large events (over 1,000 attendees) that want objective evidence of sustainable management.
  • Sponsors and brands associated with events that need to show ESG criteria in sponsorship contracts.
  • Venues, convention centers and operators that want certification as a competitive edge in tenders and contracts.
  • Events with international media coverage, where scrutiny over sustainability runs high.

How we deliver

From source to auditor.

01 · step

Initial maturity assessment against the ISO 20121 requirements: policy, planning, operational control, communication and review.

02 · step

Setup of the management system with owners, indicators and governance routines. Engagement of the event's suppliers and partners.

03 · step

Full documentation for third-party audit (SGS, Bureau Veritas or equivalent), with support throughout the certification process.

By industry

The industries that use it most.

Services

Related services.

Related frameworks

Same data. 20+ outputs.

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Frequently asked questions

Common questions.

What is the difference between ISO 20121 and a carbon footprint?

A carbon footprint measures a number. ISO 20121 assesses the event's management system: sustainability policy, planning, stakeholder identification, supplier control, operation and post-event review. The standard is about the process, not just the number.

From what event size does ISO 20121 make sense?

The main users of ISO 20121 are organizers of large events, over 1,000 attendees, who need objective evidence of sustainable management. Sponsors with ESG (environmental, social and governance) criteria in their contracts, venues and convention centers competing in tenders, and events with international media coverage also look for the standard.

What does ISO 20121 cover within an event?

The scope reaches the whole event chain: organization, transport, lodging, catering, materials, waste and communication. On the management side, the standard asks for a sustainability policy, planning, stakeholder identification, supplier control, operational control during the event and a review after it ends.

Does Mangue Tech issue the ISO 20121 certificate?

Mangue Tech does not issue the ISO 20121 certificate: it is issued by the third-party audit body (SGS, Bureau Veritas or equivalent). Mangue Tech's work is the maturity assessment, setting up the management system with owners, indicators and governance routines, supplier engagement and the documentation for the audit, with support throughout the process.

Is ISO 20121 only for sporting events?

ISO 20121 applies to any kind of event, not just sporting ones: corporate conferences, industry trade shows, festivals, awards and conventions. It was developed for the London 2012 Olympic Games and is now the global reference for large corporate, sporting, cultural and government events.

What is ISO 20121?

It is the international management system standard for event sustainability. It guides organizers, venues and suppliers to plan, run and review events taking environmental, social and economic impacts into account, based on the PDCA cycle, stakeholder engagement and the legacy left after the event.

Can ISO 20121 be certified?

Yes. ISO 20121 has verifiable requirements and can be certified by an accredited certification body after a third-party assessment. The standard also allows self-declaration of conformity or confirmation by stakeholders, but certification is the route that carries the most weight in tenders and sponsorship contracts.

What is the difference between ISO 20121 and ISO 14001?

ISO 14001 is an environmental management system for any organization and focuses on environmental impacts. ISO 20121 is specific to events and takes a broader view of sustainability: environmental, social and economic impacts, with attention to stakeholders and legacy. Both use the PDCA cycle and can coexist in the same company.

How do you measure an event's emissions?

With a GHG Inventory of the event, following the GHG Protocol. It includes venue energy, generators, attendee and staff travel, lodging, catering, materials and waste, organized into Scope 1, 2 and 3. Mangue Tech calculates and delivers the result in tCO₂e, with a calculation trail for independent verification.

How long does it take to implement ISO 20121?

It depends on the size of the organization, the number of events in scope and how mature the current management is. The path goes through a diagnostic, setting up the system, running events with records and, finally, the certification assessment. That is why it is best to start well ahead of the main event.

Every framework deserves its own auditable trail.